Jeremy Knackert

Principal Designer at Knackert Media, LLC

Greater Phoenix area Multimedia Professional Previous: Instructional Developer at Albertsons Companies Education: University of Wisconsin - Whitewater Independent Work: Knackert Media Visit Site

Personal Details

About Me

Born and raised in Wisconsin, but got sick of shoveling snow so I decided to make Arizona my home. I'm newly married to an amazing wife with four kids. When I'm not working, I try to find any means possible to travel.

I'm an avid football fan and still cheer on the home state. (Go Packers and Badgers!) My taste in music can best be described as eclectic. My iPod has a lot of classical and golden era music of the 1920s thru 1940s. I'm a history buff and work tirelessly on an ongoing genealogy project which has family history with roots tracing back to the 13th century. Free time is rare and my four new step-children and four energetic cats keep me on my toes.

Every once in awhile, my wife and I can get out and we enjoy theater, ballet, and are avid movie buffs. Holidays are always a big deal in our home and we find new and fun ways to convert our home into a seasonal wonderland. My wife and I also have a love of anything Disney and we try to get to Disneyland (sometimes with the kids) whenever our calendars and wallets allow. If I lived closer to Anaheim, I would stop at nothing to be a Disney Imagineer.

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From Jan 2019 To Present Desert Financial Credit Union Phoenix, AZ

Instructional Designer

As an Instructional Designer, my role focuses on successfully onboarding new hires. In order to maintain effectiveness with my team, this requires strong collaboration and communication with a collective focus on our mission, vision and values. As this role evolves, the success is measured by reduction in turnover as well as development strategies from feedback received by members and leadership. Step one is establishing a strong foundation and continues with reinforced support with management being thoughtful to individual goals and incentives. Our culture continues success through the strong support and commitment to learning. In addition to creating learning, I have also assisted in the training and administration for the new HRIS system and LMS.

From Nov 2018 To Dec 2018 Charles Schwab Co. Inc. (contracted through The Judge Group) Phoenix, AZ

Sr. Business Analyst/UX Tester

Worked with project team and provided analysis, UX testing, and the standards and procedures documentation for the EdCast LXP (Learning Experience Platform).

From Aug 2014 To Sep 2018 Albertsons Companies Phoenix, AZ

Instructional Developer

I do training development for the Enterprise Business Intelligence group at Albertsons Cos. This includes the creation of video training pieces, training guides and materials as well as web design and administration in the company's intranet environment including SharePoint. Utilized VersionOne (Agile/Scrum) and Jira for project management tools.

From Sep 2006 To Apr 2014 Charles Schwab Co., Inc. Phoenix, AZ

Instructional Designer/Developer

Plan, coordinate, write and build web-based training, interactions, and other job aid related materials. Develop UI/UX multimedia content for training applications using Adobe Creative Suite and Microsoft Office. Build interactions, graphics, illustrations, videos and audio files to add into the training materials. Also maintenance and troubleshooting on the web-based training platforms.

From Apr 2006 To Jul 2006 MGA Interiors Phoenix, AZ

Graphic Designer

Create brand id, presentation materials, and sign schematics for the business and clients.

From Jan 2005 To Apr 2006 Fitch Scottsdale, AZ

Graphic Designer

Create displays, graphics and signage for real estate sales office and coordinated projects with the in-house shop.

From Apr 2002 To Dec 2004 Hometown Publications Germantown, WI

Graphic Designer

Create and maintain print advertising and assemble layouts for weekly newspapers and printing products.


University of Wisconsin - Whitewater

Bachelors of Arts - Communications


Skills & Certifications

Adobe Creative Suite
MS Office 360
HTML 5 / CSS 3
MS Project
Adobe Captivate
Articulate 360
Camtasia / SnagIt
MS OneNote
SumTotal LMS
Compass LMS
EdCast LXP
UltiPro Learning


  • Langevin - Instructional Designer/Developer - 2012
  • FranklinCovey - 7 Habits of Highly Effective People - 2011
  • Luminbrite - Adobe Flash Certification - 2010
  • RoundPeg - Adobe After Effects Certification - 2008
  • RoundPeg - Adobe Captivate Certification - 2008
  • WestLake - Dreamweaver Certification - 2007
  • CompuMaster - Mastering Adobe Photoshop - 2000
  • FranklinCovey - Sales Training Certification - 1999



Please note: Projects I worked on at both Albertsons Companies and Charles Schwab Co., Inc. are not permissable for me to display on this portfolio publicly. Some of my past video projects can be found on my YouTube Channel.

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